Thousands of Barclays customers have been unable to access their bank accounts due to problems using the Barclays Banking app.
DownDetector reports that more than 2,000 customers have experienced issues with the Barclays Banking app.
Thousands of Barclays customers have been unable to access their bank accounts due to problems using the Barclays Banking app.
DownDetector reports that more than 2,000 customers have experienced issues with the Barclays Banking app.
Customers who click on the bank's mobile app will receive a notification that says: “Sorry, we can't log in right now. You can still use Mobile PinSentry."
Barclays has apologized to customers unable to access their bank accounts via its mobile app and online banking, warning the bank is currently "very busy" by phone.
In a post on X, formerly known as Twitter, Barclays said: "We are currently experiencing issues with our app and online banking."
The bank added: “We are very sorry that you are unable to use our app or online banking.
“We're very busy on the phone at the moment - we appreciate your patience while we work to get everything up and running again.
“You can also use your cards and ATM as usual. Thank you for being patient with us.
Many Barclays customers affected by the service disruption have shared their concerns on social media.
In an article on X, formerly known as his Twitter, one person asked banks: I need stocks but I can't pay them! #Barclays. ”
Another said: "I can't access the @Barclays app so I need to send money ASAP and get my life sorted out in general. After the initial message of a 45 minute wait, I waited for 2 hours and 2 minutes! Call cut - nothing was decided.” (sic)
A third person told Barclays: ``I've been trying to log into your app since this morning and I can't get to my local branch because you've closed all your branches and they're taking money out of my account.'' Because there's no way to transfer money at all.'' From a savings account to a checking account. I can't because it's an account. Paying by card is a total travesty. ”
Another social media user shared some tips for those who need to make banking transactions urgently.
“For those who are stuck and need to transfer money but can’t because the Barclays app and online banking website are not working, you can use our automated service on 0345 734 5345 to make the transfer yourself. I sent money and it was relatively easy.'' They wrote: #barclaysappdown #barclaysdown #barclays.
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